Returns

If you need to return an item, please contact our team by submitting a return request.

When submitting your request, please include the following details:

• Order number

• Reason for return

• If the item is faulty, please provide a brief description of the fault and include photos or video evidence where possible.

Once we receive your request, our team will review the information and get back to you with the next steps.

Please note that items must be returned in their original condition and packaging unless faulty.

All returns requests should be emailed to info@hottubspaparts.com